How Microsoft Dynamics 365 Remote Assist improves sustainability?

 In CraneMorley, Mixed Reality Industry Insight

Many companies are actively seeking innovative approaches to enhance sustainability within their operations. The overarching objective is to achieve a carbon-negative status and contribute to leaving a more ecologically balanced planet for future generations.

The global pandemic has wrought transformative changes in the realm of business operations. The swift shift from in-person to virtual operations presented organizations with an immediate challenge. This challenge, however, presented a unique opportunity to reassess and reshape traditional business models, favoring a contemporary and sustainable version.

In the pre-pandemic era, businesses followed a conventional model that dispatched subject matter experts to physical sites for inspections, maintenance, and repairs. This approach often led to costly downtime as factories awaited the arrival of experts, leading to idle operations. The complexity of this process was exacerbated when multiple factories were left waiting for the same expert.

From the outset of the pandemic, CraneMorley has been at the forefront of helping companies harness the potential of Microsoft Dynamics 365 Remote Assist and mixed reality solutions to enhance their operations. Through mixed reality workshops, pilot programs, and proof-of-concept initiatives (PoCs), CraneMorley has guided companies in maintaining their operations amidst face-to-face restrictions. The shift towards virtual inspections, maintenance, and repair not only ensured business continuity but also significantly curtailed travel and reduced carbon footprint.

As the global landscape gradually reopens in the wake of successful vaccination campaigns, adopting a sustainable business model will become the new norm. This transition signifies a lasting impact towards a more sustainable future. The transition encompasses various factors, including improvements in air quality due to reduced emissions, along with unforeseen benefits like diminished noise pollution.

If not already, companies will soon encounter the unavoidable necessity to reduce their carbon footprint in response to climate change concerns. The transformation begins by implementing remote operations and minimizing travel whenever feasible. In this regard, CraneMorley is spearheading the shift towards sustainability and aiding clients in achieving their carbon-negative objectives.

The average expense associated with dispatching subject matter experts can range from $1,000 to $6,000, and occasionally escalate up to $15,000, with an average of $3,500. For companies, bypassing the expenses of even a single travel trip can offset the costs of adopting HoloLens devices and Remote Assist licenses. The substantial cost savings, increased operational efficiency, and meaningful contribution towards a sustainable future collectively underscore why this approach is the way to operate moving forward in the post-COVID-19 era.

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