Dynamics 365 Guides is a pivotal tool for enhancing productivity. Whether it’s about refining training methods or boosting efficiency in production, Guides offers an ideal solution for various business operations. As its utilization grows, more companies will uncover innovative ways to implement Guides across their workflows.

Where is Guides utilized?

The primary areas where Guides are applied include training centers and the production line.

In training centers, Guides play a significant role in enhancing employee training efficiency. Trainees can learn at their own pace and choose their proficiency level, allowing for personalized learning experiences through branching scenarios. As trainees progress step by step, they gain practical, hands-on training that prepares them for the production line. Moreover, training centers provide a controlled environment where users can make mistakes and learn from them without feeling pressure.

On the production line, Guides contribute to streamlined operations and reduced downtime. As a versatile application, Guides find diverse applications in various production line activities, such as on-the-job training, maintenance, troubleshooting, and making handbooks come to life, as demonstrated in the video below. As Guides’ usage expands and evolves creatively, workflows will continue to advance and innovate.

Which scenarios benefit from Guides on the production line?

On-the-job training

Guides prove to be an optimal tool for on-the-job training. Employees are guided through the assembly, operation, and maintenance of new machinery in a more efficient manner. This facilitates a smoother transition from old to new equipment. With technology advancing rapidly, employees struggle to keep up with the constant changes. They lack time to learn the intricacies of every new piece of machinery. Nonetheless, companies aim to implement new machinery quickly to enhance productivity. Guides offer real-time on-the-job training to swiftly familiarize employees with new technology.

Inspections

Inspections are crucial to ensuring smooth operations and safety. However, training employees to conduct accurate equipment inspections is a complex challenge, given the growing number of machines and their complexity. Inspection Guides equip employees with the tools they need to conduct thorough machinery inspections independently.

Troubleshooting, Maintenance, and Repair

After inspections, addressing identified issues is vital. As previously mentioned, the proliferation of machinery complexity reduces the availability of subject matter experts (SMEs). While Remote Assist has increased SME visibility, an influx of calls can overwhelm SMEs, potentially leading to production halts. Trouble Shooting/Maintenance and Repair Guides empower any employee to address common scenarios independently, freeing SMEs to focus on more intricate problems.

Custom Product and Quality Assurance

Just as technology evolves, so do customer demands. The era of producing a universal product to satisfy all consumers is past. Businesses must now cater to individual customer needs and create customized products. This shift challenges companies to maintain consistent standards across their products. Custom Product and Quality Assurance Guides ensure that employees uphold uniform product quality that meets customer standards across different locations or shifts.

As Guides’ applications continue to expand, its potential for optimizing various aspects of business operations becomes increasingly evident.